Lead Business Consultant
M/F/D/V~ EOE
Summary/Purpose:
This position is responsible for providing consulting services that improve client performance. This includes assisting client companies in assessing and implementing process improvements and effective business processes in the manufacturing, service, and other related industries. The Lead Business Consultant has the responsibility of gaining the confidence of the client company, acting as a “change agent” to drive improvement and assuring the success of projects.
Essential Responsibilities:
-Responsible for the overall success of services provided to clients. Generate client impact and sustainable results by implementing process improvements and effective business/management practices. Prepare and present briefings/reports to management and leadership personnel at client companies. Effectively interface with client personnel at all organizational levels. Manage project teams to meet client expectations
-Establish and control project budgets. Ensure projects are on schedule and meet customer expectations. Consult with Leadership and other team members to resolve any problems or to discuss progress of projects. Assess results of completed client engagements and recommend effective improvements in methods or course materials. Provide timely internal reports to management (timecards, monthly project reports, and quarterly reports).- Conduct client site visits, assessments and operations reviews to identify client needs and opportunities.
- Serve as a coach/mentor to teach companies how to assess and identify their own needs and opportunities as well as drive improvements and sustain results
- Assist Sales Representatives with identifying and securing business. Prepare or provide input to proposals, project plans, and project reports.
- Develop effective working relationships with staff and a network of technical resources.
- Maintain active awareness of continuous improvement technologies and effective business/management practices through professional development and seminar attendance. Look for ways to apply innovative approaches, as appropriate, in the projects undertaken.
Marginal Duties/Responsibilities
Perform other job-related duties as assigned.
Additional Requirements/Qualifications
Education/Experience:
Engineering Degree (MBA preferred). Ten years or more manufacturing and supervisory/ management experience. Hands-on experience with Continuous Improvement practices a must – knowledge and experience in Lean and/or Six Sigma required.
Proficiency in software applications such as MS Office required in the performance of job duties. Experience in Visio, AutoCAD, simulation tools, database applications, etc. a plus.
Language Skills:
Must be able to communicate effectively with client personnel and employees at all organizational levels and develop effective working relationships with staff and a network of technical resources. This includes making presentations, serving as an instructor, and presenting timely reports to management.
Reasoning Ability:
Individual must be a team player able to exercise independent, sound judgment; have problem solving skill; be able to plan; be well organized; have excellent oral and written communication skills; work well under pressure with the ability to multi-task, take initiative, and be flexible and cooperative.
Physical Demands:
Position requires the ability to sit for long periods at a computer terminal. Some walking, standing, and bending are required.
Work Environment:
Normal office environment and standard hours with occasional overtime are to be expected. Some time may be spent working in manufacturing, hospital and/or government facilities as dictated by projects. The position may require the ability to travel by aircraft and automobile to remote locations as needed, and the ability to drive/operate an automobile. Estimated travel 25-50%.
*This description is not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the positions listed. It is, instead, a description of the essential elements of the positions that are needed for recruitment, placement, orientation, training, competency and performance assessment, classification, compensation determination and other Human Resource actions.*
