Objectives:
- To meet the expectations of the JCAHO (Joint
Commission on Accreditation of Healthcare
Organizations) Safe Handoff Mandate
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Solution:
- Achieve a consensus of goals and refocus the
team to patient perspective
- Created a reliable, value-adding, and efficient
process
- Removing holding area to Just in Time transfers
- Designed a One-Patient flow system
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Accomplishments:
- Achieved perfect JCAHO Score
- Improved patient care
- 900,000 per year in Cost Savings
- Reducing time, rework, cost and improved
employee morale
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Additional Info:
- Full Story
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