TechSolve’s Approach

Closer to C.A.R.E

Unlike traditional continuous improvement models, Closer to C.A.R.E ^SM is centered on enhancing the entire patient experience by enabling healthcare providers to improve patient care at a lower cost. TechSolve’s improvement model involves all levels of provider resources, from senior leadership to front-line staff, to drive organizational transformation. This approach has proven to be an essential guide to any healthcare organization striving to achieve sustainable short-term and long-term operational excellence.

Core Development
To ensure the overall success of the improvement initiative, TechSolve works to train executives, management, and front-line staff on core principles of Lean methodology and continuous improvement.

Assess
TechSolve partners with the cross-functional team to develop an improvement road map that “reveals the path” from the current condition to future condition.

Rapid Improvement
Using the improvement road map as a guide, TechSolve drives significant results through team-based rapid improvement activities - focused, implementation-oriented activities that achieve significant change in a very short amount of time.

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With a new culture of awareness in place, the patient care delivery team will continuously find areas of improvement - ensuring lasting gains in patient-centered care.